Most software companies sell you a product and disappear. You get a login, a help desk, and a "good luck with onboarding your 40 franchisees."
We don't work that way.
ViaBuild is built around a simple commercial truth: when your franchisees are more efficient and more profitable, your network grows faster — and so do we.
So we don't just build construction software. We build franchise growth tools. Tools that help you attract better franchisees, get them operational faster, keep them profitable, and give you the live data you need to support your network at scale.
And we don't just hand it over. We work with your people — your operations team, your BDMs, your support staff — and equip them to roll ViaBuild out across the network themselves. Your team becomes the experts. Your team runs the implementations. We're the engine room behind them.
30-minute call with our franchise team. Real construction people. No sales scripts.
You've built a great brand. You're generating leads. Clients are walking into display homes. But here's what's happening behind the scenes at most franchise locations:
A lead comes in and the franchisee takes 2 to 3 weeks to produce a quote. By then, the client has signed with someone else. Slow estimating is costing your network contracts — and you may not even know how many.
Every franchisee has someone spending hours a day typing invoices into Xero, manually matching POs, chasing dockets, reconciling costs. That's $50K–$65K a year in wages — for work that should be automated. Multiply that across your network.
A new franchisee signs up and then waits 8 to 12 weeks while they set up cost codes, enter suppliers, build estimate templates, and learn disconnected tools. That's 2 to 3 months of paying rent, wages, and display home costs before they win a single contract.
And the harder problems:
Standard inclusions management is a mess. Your network has defined standard inclusions across your design range, but tracking what's included, what's an upgrade, and what triggers a variation is manual and inconsistent. Every franchisee interprets it differently — and your clients notice.
Group supply agreements aren't tracked properly. You've negotiated deals with national suppliers, but the agreements live in emails and shared drives. Nobody knows when they expire. New franchisees don't even know what's available to them. You're losing the value of deals you spent months negotiating.
There's no proper price book tool. Each franchisee needs to price your standard designs for their local market — local trades, local suppliers, local site conditions. But without a dedicated system, they're managing this in spreadsheets. Pricing gets stale. Quotes go out with rates from 6 months ago. Margins erode because no one's maintaining the price book properly — because maintaining a spreadsheet price book is a nightmare.
Here's the difference between ViaBuild and every other construction platform you've looked at:
They sell you seats. They count your users, charge per login, and their commercial incentive is to lock you in with as many seats as possible — regardless of whether your franchisees are actually getting value from the platform.
We invest in your network's growth. Our entire business model is aligned with yours. When your franchisees are more efficient, they're more profitable. When they're more profitable, your network grows. When your network grows, we grow. Every tool we build, every feature we prioritise, every dollar of development we spend is aimed at making your franchisees run better businesses.
That's not a marketing line. It's our commercial structure.
What does that look like in practice?
You tell us your biggest operational pain point. Maybe it's that new franchisees take too long to get quoting. Maybe it's that you can't see WIP across the network without chasing spreadsheets. Maybe it's that group supply agreements aren't being utilised because nobody knows they exist.
We build the solution. Not in 18 months. Not in "the next major release." We work in short cycles with direct input from franchise operations leaders — the people who actually feel the pain — and ship tools that solve real problems fast.
When a franchisor partner tells us "we need a better way to manage standard inclusions across the network" — that becomes a development priority. Because solving that problem makes every franchisee in their network faster and more profitable. Which grows the network. Which grows our business.
That's the alignment.
This is important, because it's probably different from what you're expecting.
Most software vendors run the same onboarding webinar for every user in your network. Fifty franchisees? That's fifty separate "getting started" sessions with a support rep who's never set foot on a building site. It doesn't scale. It doesn't stick. And it doesn't build capability inside your organisation.
We work with your operations team directly.
Your franchise support staff. Your BDMs. Your operations managers. Your construction coordinators. The people who already support your franchisees day-to-day.
We bring them up to speed on ViaBuild — deeply. Not a surface-level walkthrough, but a full working knowledge of the platform, the workflows, and the best practices we've built from working with franchise networks across Australia. We turn your team into ViaBuild experts.
Then your team rolls it out across the network.
Because who's better placed to implement a new system with your franchisees — a software vendor who doesn't understand your brand standards, your design range, or your regional differences? Or your own operations team, who already has the relationships, the context, and the authority?
This model means three things for you:
1. You're never dependent on us for implementation. Want to launch a new franchisee next Tuesday? Your ops team can clone the network template, configure local settings, and have them quoting in under two weeks. No waiting on our availability.
2. Adoption is higher. Franchisees respond better to training from someone they know and trust — their regional manager, their franchise support officer — than from a software vendor's onboarding team. The same instructions delivered by your people land differently.
3. Knowledge stays in your organisation. When your ops manager trains a new franchisee on ViaBuild, they're not just teaching software — they're teaching your network's workflows, your standards, your way of doing things. The platform and the process become one thing.
ViaBuild replaces the patchwork of disconnected tools your franchisees are using today with one purpose-built platform — designed specifically for franchise home builder networks.
Your network's price book, standard inclusions, group supply agreements, design library, cost codes, and estimate templates all live centrally. Every franchisee works from the same source of truth. Quotes are faster. Pricing is consistent. Admin overhead drops dramatically.
And everything flows up to a franchisor command centre where you see real-time WIP, margin, sales pipeline, and cost performance across every franchisee — without asking anyone for a spreadsheet.
| Franchisee | Region | Active Jobs | WIP Value | Avg Margin | Status |
|---|---|---|---|---|---|
| Pacific Homes — Sunshine Coast | QLD | 14 | $4.2M | 26.1% | On Track |
| Westfield Builds — Geelong | VIC | 8 | $2.1M | 19.8% | Review |
| Lakeside Homes — Newcastle | NSW | 11 | $3.6M | 24.7% | On Track |
| Northern Builds — Townsville | QLD | 5 | $1.4M | 12.3% | At Risk |
| Capital Homes — Canberra | ACT | 9 | $2.8M | 22.5% | On Track |
See Northern Builds at 12.3% margin? In the old world, you wouldn't discover that until the quarterly review — by which time they've finished 3 more underpriced jobs and the damage is done. In ViaBuild, you see it today. You pick up the phone. You help them fix it before it gets worse.
Central design library managed by head office. Each franchisee prices the standard designs for their local market — local trades, local suppliers. A proper price book tool that stays current, feeds directly into quotes, and lets head office benchmark pricing across the network.
Define standard inclusions for every design in your range. ViaBuild tracks what's included vs what's an upgrade and automatically generates post-contract variations when clients make changes. Consistent across every franchisee.
A central register for all network-negotiated supplier agreements. Track expiry dates, renewal windows, and terms in one place. Franchisees can see what agreements are in place so they can capitalise on them in their businesses.
Pull data from ViaBuild, Xero, HubSpot, and any custom API integration. Build any report you want — WIP, sales pipeline, margin analysis, supplier spend, franchisee benchmarking — in real time. Your data, your way, no spreadsheets.
Each franchisee gets a dedicated accounts inbox. Invoices arrive, AI extracts every line item, matches to POs, codes to jobs — zero data entry. Turn a 5-person office into 4. A 14-person team into 10 or 11.
Real-time WIP, margin, and sales data across every franchisee. Variance alerts. Margin benchmarking. Drill from network level to individual job in two clicks. Know which franchisees need support before they ask.
Laser-sharp takeoff that doesn't freeze. Estimate → Budget → POs generated. Franchisees produce accurate quotes in days not weeks — using your network price book and standard inclusions. Quote faster. Win more.
Your ops team clones the network template — cost codes, supplier panels, price book, design library, inclusions, estimate templates — in one click. They configure local pricing and train the franchisee themselves. Quoting jobs by end of week one.
This is where the implementation model pays off. Because your operations team already knows ViaBuild inside-out, launching a new franchisee is a repeatable, internal process — not a vendor engagement.
Here's what your team does:
Your ops team clones the full network setup — cost codes, supplier panels, price book, design library, standard inclusions, estimate templates, group supply agreements — to the new franchisee's account. No manual setup. No re-keying. Everything your network has built is instantly available.
Your team adjusts the price book for the franchisee's local market — local trade rates, regional supplier pricing, any site-specific conditions. The design library and inclusions stay consistent. Only the local pricing layer changes.
Your operations staff — who already know ViaBuild deeply and know your network's workflows — walk the franchisee's team through the platform. They're not just teaching software. They're teaching your standards, your processes, your way of building. The platform and the methodology are one thing.
By end of week two, the franchisee is producing accurate quotes from your design library, using group supply pricing, with standard inclusions properly defined. Their data flows live to your command centre. No delay. No waiting for "phase 2."
These aren't generic features with a "franchise" label slapped on. These are purpose-built tools that solve the specific operational challenges franchise home builder networks face every day.
Your network has a range of standard designs. Head office manages the design library — the plans, specs, and inclusions. But every franchisee operates in a different local market. Their trades charge different rates. Their local suppliers have different pricing. Site conditions vary by region.
Each franchisee needs to price those standard designs for their local market. That's the price book — and right now, most franchisees are managing it in a spreadsheet. Trade rates go up, material costs shift, and the price book doesn't get updated. Quotes go out based on rates from 6 months ago. Margin erodes before the first slab is poured.
ViaBuild gives every franchisee a proper price book tool built around your network's design library. They price each standard design against their local trades and suppliers. When a cost changes, they update it once and every future quote reflects the new rate instantly. No spreadsheet maintenance. No stale pricing. No guesswork.
And from head office? You can see every franchisee's price book. You can benchmark who's paying what for framing, concrete, electrical — across the entire network. Spot the outliers. Share the efficiencies.
Every design in your range comes with standard inclusions — a defined set of fittings, finishes, and specifications that are included in the contract price. When a client wants to upgrade from the standard tapware to something from the premium range, that's a variation. When they want to change the stone benchtop colour, that might be an inclusion or it might be an upgrade — depending on the spec sheet.
This is where most franchise builders lose margin. The inclusions list lives in a PDF or a Word document. The franchisee's sales consultant interprets it one way. The client interprets it another. The variation gets missed, and the builder eats the cost.
ViaBuild lets you define standard inclusions against every design, with clear pricing rules for upgrades. When a client makes a selection that falls outside the standard inclusion, ViaBuild automatically calculates the cost difference and generates a post-contract variation — with markup, GST, and client approval workflow built in.
You've negotiated group supply agreements with national and regional suppliers — better rates on framing, windows, roofing, plumbing supply, appliances. These agreements are a genuine competitive advantage for your franchisees.
But right now, where do those agreements actually live? In someone's email? In a shared drive folder? In the head of your operations manager? When does the CSR agreement with the window supplier expire? When's the renewal window for the roofing deal? Nobody knows without digging.
ViaBuild gives your franchisor team a central register for every group supply agreement. Upload the agreement, set the expiry date, set renewal reminders. When a renewal window is approaching, you know about it — in time to renegotiate, not after it's lapsed.
And critically — every franchisee can see what agreements are in place. New franchisee joins the network? They can immediately see every group deal available to them and start capitalising on it in their business from day one. No hunting through emails. No asking head office what's available.
Every franchise network reports differently. Some want WIP by region. Some want supplier spend by category across the network. Some want sales conversion rates from HubSpot mapped against margin data from ViaBuild and payment data from Xero.
ViaBuild's Custom Report Builder lets you build any report you want — pulling data from ViaBuild, Xero, HubSpot, and any custom API integration. Drag, drop, filter, group, export. Real-time data, not last month's numbers.
Franchisee benchmarking reports that used to take your finance team 3 days to produce? They're now a saved report that refreshes automatically. Board reports? Built once, live forever. KPI dashboards for your BDMs? Done.
Every franchisee in your network gets the full ViaBuild platform — the same tool that standalone builders are choosing over Buildxact, Databuild, and every other option on the market. That means:
AI-powered accounts payable. Dedicated inbox per franchisee. Invoices extracted, matched to POs, coded to jobs. Zero data entry. What used to take 3 hours a day takes 10 minutes of approvals.
Estimating and takeoff that doesn't freeze. Laser-sharp measurements on plans. Keyboard-first, fast, responsive. Quantities flow from takeoff → estimate → budget → POs. Win the job on Monday, POs out to trades by Tuesday.
Client selections system. Product and colour changes instantly generate priced post-contract variations against the standard inclusions. No manual calcs. No missed variations. No margin leakage.
Real-time cost control. Budget vs Committed vs Actual at every level. Variance alerts at 2%, 5%, 10%. Franchisees catch margin erosion while they can still fix it.
Progress claims, variations, Xero integration. HIA and MBA contract stages. Retention tracking. Defects liability. Bills push to Xero with tracking categories. Claims push as invoices. Everything connected.
And they get onboarded by your own operations team — people who know your brand, your standards, and your way of building — supported behind the scenes by ViaBuild's franchise team.
Every franchise network is different. 12 franchisees or 100. Metro-only or nationwide. Established operations or greenfield launches. We tailor the partnership to your network — not the other way around.
Every partnership includes:
30-minute call with our franchise team. Real construction people. No sales scripts.
We train your people. We build the tools your network needs. We grow when you grow. That's the partnership — and it starts with a conversation.
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