Guide · Growth and cash

Winning the work is the easy part.
Funding it is what stops builders.

Every growing residential builder eventually meets two ceilings. The insurer’s Open Job Value limit is the one everybody talks about. The cash it takes to carry the work is the one that actually binds, usually a long way below the limit, and almost always without warning.

Written by Brad Caldon, Founder, VIABUILD. Licensed builder (NSW) · Registered Building Practitioner (Class 1 to 9) · B.Construction Management (Hons) · Last reviewed 15 September 2026

01 / The basics

In plain English

A builder's real ceiling on work in hand is usually working capital, not the insurer's Open Job Value limit, and it binds first. The cash tied up inside open jobs between paying trades and collecting claims decides how much work can safely run at once, and the way to find that ceiling is to model the cash cycle of the jobs you have before winning more.

A builder who is allowed to carry three million dollars of work at once, and who has just won three million dollars of work, does not have three million dollars of capacity. They have as much capacity as their working capital can fund, and on a residential job the gap between those two numbers is bigger than most people expect, because of the order in which money moves.

The uncomfortable arithmetic is this. On almost every residential job you pay before you get paid. Deposits are capped by domestic building contract legislation in most states, so the client's money arrives in stages, behind the work. Suppliers and trades invoice on their own terms, which are shorter than your claim cycle. Between doing the work and banking the claim, the job is being funded by you.

Why growth makes it worse, not better

This is the part that catches good builders, because it runs against intuition. A profitable job still consumes cash in its early stages and returns it later. That is fine when one job is starting and another is finishing, because the finishing job funds the starting one. It stops being fine the moment you start more jobs than you finish, which is precisely what growth is.

So a builder going from six jobs to ten does not experience growth as more money. They experience it as four jobs simultaneously in their cash-hungry phase, funded from a business that was sized for six. The profit is real and it is arriving later than the costs. Growth, for a builder, is a cash event before it is an earnings event, and the earnings only arrive if the business survives the cash event.

Two ceilings, and the one that binds

Your Open Job Value is the maximum total contract value of work your home-warranty insurer permits you to have under construction at once, set from your financials. It is a real limit and it is worth managing deliberately, which is what that guide is about.

Underneath it sits a second limit nobody issues you: the total value of work your working capital can carry through the gap between spending and being paid. Nothing announces when you cross it. There is no letter, no assessment and no phone call. You discover it as a fortnight where the supplier run does not clear, and you discover it while holding contracts you are legally obliged to finish.

The practical consequence is an ordering. Do not plan growth against your OJV. Plan it against your cash ceiling, and treat the OJV as the outer boundary you may eventually reach. A builder who fills their OJV without checking the cash ceiling first has taken on an obligation their balance sheet cannot fund, and the fact that an underwriter approved the limit is no help at all in the week it matters.

02 / The reality

Where builders get stuck

The deposit does not fund the start

Deposits on residential work are capped by domestic building contract legislation in most states, so the money at the front of the job is deliberately not enough to carry it. The early spend is yours until the first claims land.

Trade terms are shorter than your claim cycle

Suppliers and trades invoice on their terms and get paid on yours, and the claim they contributed to may be weeks away. Every day of that mismatch is your money funding somebody else’s work.

Claims raised late are loans nobody asked for

A stage completed on the 3rd and claimed at month end hands the client four weeks of free credit on work already done and paid for. Multiply by every job and the number stops being small.

Approved variations that never reach a claim

Work delivered, signed, costed and never billed. It shows up as margin that quietly went missing, and it is usually only found in the final account, when the leverage has moved to the other side of the table.

Retention held, and then forgotten

Money earned, withheld under the contract and released against dates nobody diarised. It sits on your balance sheet as an asset and in your bank account as nothing.

Starting more than you finish

Four jobs starting and one finishing is four cash-hungry phases funded by one cash-returning one. This is the single most common way a busy, profitable builder runs out of money.

03 / The fix

A workflow that holds up

  1. 01

    Work out what one job costs you to carry

    For a typical job, the peak gap between what you have spent and what you have been paid. That number, not the contract value, is what a job actually asks of your business.

  2. 02

    Multiply by the jobs that overlap at their hungriest

    Not your job count, the number simultaneously in their cash-consuming phase at your busiest point in the year. That is your real exposure, and it is the number your cash ceiling has to cover.

  3. 03

    Compare that against your available cash and facilities

    Cash plus whatever you could genuinely draw, not what you hope a bank would say yes to under pressure. Where that total sits is your cash ceiling, and it is almost always below your OJV.

  4. 04

    Shorten the gap before you raise the ceiling

    Claim the day the stage completes, invoice the day the claim is approved, and get every approved variation onto the next claim. Cheaper and faster than any facility, and it works on every job you already have.

  5. 05

    Forecast cash by job, not by month

    A monthly total hides the week where three supplier runs and no claims land together. Jobs have shapes, and the trouble is always in the overlap between them.

  6. 06

    Stage the wins, and arrange finance before you need it

    Where the pipeline would breach the ceiling, move a start date rather than discovering the problem mid-frame. If a facility is the answer, arrange it while the business looks strong, because that is when it is cheapest.

04 / The tooling

How software helps

None of this is a software problem in origin. It is an arithmetic problem, and the arithmetic is not hard. What makes it fail in practice is that the inputs are scattered: committed costs sit in a purchase order folder, actual costs sit in the accounting file weeks after they were incurred, claims sit in someone's head, and the position across six jobs at once exists nowhere at all.

So the builder does the calculation once, at the start of the year, and then runs on instinct. Instinct is genuinely good at this until the job count grows, and it fails in a specific way when it fails: it tracks the jobs, not the overlap between them, and the overlap is where the trouble is.

What software can do is keep the inputs current. Committed cost visible when the order is raised rather than when the invoice arrives. Claims raised the day a stage completes because the system knows the stage completed. Approved variations attached to the next claim rather than remembered. The position across every live job in one place. None of that creates cash. It shortens the gap, and it makes the ceiling visible far enough ahead to be managed rather than met.

05 / In practice

Where VIABUILD fits

VIABUILD shortens the gap between doing the work and banking the money.

VIABUILD does not fund your jobs and it will not raise your limit. What it does is remove the delays that make the gap longer than it needs to be. Oryn™ reads and codes supplier invoices as they arrive, so committed and actual cost are current rather than reconstructed at month end. Claims are built from the job with the stage value and the approved variations already attached, so a claim goes out the day the stage completes instead of the week somebody gets to it. Approved variations flow into the next claim rather than waiting to be remembered. Native two-way Xero sync keeps the books current without double entry.

The effect is not dramatic on any one job and it compounds across a portfolio. A week off every claim cycle, on every job, is a permanent reduction in how much working capital the same amount of work requires, which is the same thing as lifting your cash ceiling without borrowing anything.

  • Committed cost visible at order, not at invoice
  • Claims built the day the stage completes
  • Approved variations carried onto the next claim
  • Budget vs committed vs actual, live
  • One position across every live job
  • Clean, current books via Xero sync
See progress claims

06 / FAQ

Common questions.

Open Job Value is a permission and your cash ceiling is a capability. OJV is the maximum total contract value of residential work your home-warranty insurer allows you to have under construction at once, set from an assessment of your financials, and you are told what it is. Your cash ceiling is the total value of work your working capital can actually carry through the gap between paying costs and banking claims, and nobody tells you what it is. The cash ceiling is usually the lower of the two, which means it is the one that binds, and because it is never issued in writing it is normally discovered rather than managed. A builder planning growth against the OJV alone is planning against the wrong number.

Because profit and cash arrive at different times, and growth widens the gap between them. A residential job consumes cash in its early stages, when the work is being done and the claims have not caught up, and returns it later. While one job is starting and another is finishing, the finishing job funds the starting one and the business feels fine. Start more jobs than you finish, which is what growth means, and several jobs are in their cash-consuming phase at once, funded by a business sized for fewer. Every one of those jobs may be genuinely profitable. The profit is simply arriving after the costs, and a business can be solvent on paper and unable to pay a supplier run in the same week.

Three steps with your own figures. First, for a typical job, find the peak gap between what you have spent and what you have been paid, which is what one job asks of your business at its hungriest. Second, count how many jobs are in that phase simultaneously at your busiest point in the year, not your total job count. Multiply those two together and you have your peak exposure. Third, compare it against cash on hand plus facilities you could genuinely draw on, not facilities you think you could arrange under pressure. Where those meet is your cash ceiling. Do it with your accountant, because the first number is sensitive to how you treat committed costs, and it is worth getting right.

Claim faster first, because it is cheaper, quicker and it works on the jobs you already have. Raising the claim the day the stage completes rather than at month end, invoicing the day the claim is approved, and getting every approved variation onto the next claim can take a week or more out of every claim cycle on every job, and that is a permanent reduction in the working capital the same amount of work requires. Borrowing has its place, particularly for a deliberate step up in job count, and the time to arrange it is while the business is performing rather than when the need is urgent, because that is when the terms are best and the conversation is easiest. Speak to your accountant and your broker about your own position; this is general information, not financial advice.

Sometimes it means staging it rather than declining it. If your pipeline would put five jobs into their cash-hungry phase in the same eight weeks, moving one start date by a month is a smaller intervention than any of the alternatives and it costs almost nothing if the conversation happens early. The version that hurts is discovering the overlap at frame stage, when the contracts are signed, the obligations are real and the only remaining options are expensive. Knowing your cash ceiling is what turns this from a crisis into a scheduling decision, which is the entire argument for working it out before you need it.

About the author

Brad Caldon

Founder, VIABUILD

Brad Caldon is the founder of VIABUILD and a builder and property developer with nearly two decades across residential construction and development. He holds a NSW Home Builder Licence, is a Registered Building Practitioner across Class 1 to Class 9 buildings, and holds a Bachelor of Construction Management (Building) (Honours) from the University of Newcastle.

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